Privacy Policy

Introduction

Einidoc is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, store and protect your personal information when you use our document management platform.

This policy applies to all services offered by Einidoc, including our website, our application and all associated services.

Information We Collect

Identification Information

  • First and last name
  • Email address
  • Phone number
  • Postal address
  • Billing information

Usage Information

  • Browsing and service usage data
  • IP address
  • Browser type and operating system
  • Pages visited and time spent on the site
  • Approximate geolocation data

Documents and Content

  • Documents you upload and create
  • Comments and annotations
  • File metadata
  • Edit history

How We Use Your Information

Service Provision:

  • Account creation and management
  • Processing and storage of your documents
  • Automatic document generation
  • Electronic signature management

Communication:

  • Sending service-related notifications
  • Customer support and technical assistance
  • Information about service updates

Service Improvement:

  • Usage analysis to improve our features
  • Fraud detection and prevention
  • System maintenance and security

Sharing Your Information

We do not sell, trade or rent your personal information to third parties. We may share your information only in the following cases:

  • With your explicit consent
  • With service providers who help us provide our service
  • To comply with legal obligations
  • To protect our rights and security

Data Security

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, modification, disclosure or destruction.

  • Data encryption in transit and at rest
  • Strict access controls
  • Continuous security monitoring
  • Regular backups
  • Staff training on data security

Your Rights

In accordance with GDPR, you have the following rights:

  • Right of access: Request a copy of your personal data
  • Right to rectification: Correct inaccurate data
  • Right to erasure: Request deletion of your data. Account deletion is done through your personal space and triggers a 30-day retention period, during which you can reactivate your account. After this period, your data is permanently deleted.
  • Right to restriction: Limit the processing of your data
  • Right to portability: Retrieve your data in a structured format (ZIP). You can export all your personal data from your profile page.
  • Right to object: Object to the processing of your data

To exercise these rights, go to your profile page or contact us at: contact@einidoc.com

Data Retention

We retain your personal data as long as necessary to provide our services and comply with our legal obligations. Generally:

  • Account data: For the duration of your subscription + 3 years after termination
  • Account deletion: After deleting your account, your data is retained for 30 days (retention period with reactivation option), then permanently deleted
  • Documents: According to your instructions or automatic deletion after termination
  • Billing data: 10 years in accordance with accounting obligations
  • Access logs: 12 months maximum

Cookies

Our site uses cookies to improve your experience. For more information about our use of cookies, see our cookie policy.

Contact

For any questions regarding this privacy policy or the processing of your personal data:

Email : contact@einidoc.com

Phone : 06 51 49 21 29

Address : Limony, France

Last updated: 01/03/2026